Your Questions, Answered
Feel free to reach out to us with any questions or concerns.
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All 1-hour sessions are guaranteed to be delivered within 3 weeks.
That said, please remember we have young children and life can be unpredictable; depending on the complexity or circumstances of the shoot, delivery may occasionally take a bit longer.
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You can reach us anytime via our contact page, email or social media. We aim to respond quickly—usually within 1-3 business day(s).
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We offer flexible pricing based on project type and complexity.
If you’d like a full list of services, please reach out to us and we can provide a PDF.
Prices may vary from what is listed but we will let you know upfront. There are no hidden costs.
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We are based in the Pottstown area of PA. If you have a specific location in mind, contact us to discus travel.
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Wear whatever you feel most comfortable in. We can always give you suggestions as well especially for larger groups or family photos.
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You are guaranteed a minimum of 50 edited images.
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We'll proceed unless the weather is dangerous for you or us.
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Absolutely! This your shoot. We want you to be comfortable and enjoy the moment
If you don’t see a service on the site, reach out to us and we can work on session.
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Physical prints and albums are an extra cost that can be added. You will get a digital download.
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We require a non-refundable deposit to secure a booking requiring 48 hours to 7 days' notice for cancellation. If a client cancels within this timeframe, you may forfeit your deposit or incur a cancellation fee.
Cancellations made within 48 hours might incur a fee of 100% of the session cost.
We do allow clients to reschedule their sessions without penalty if done within 7 days before the session.
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Exceptions: Policies may include exceptions for emergencies or illness, allowing clients to cancel or reschedule without penalty.
We know that life can be full of surprises and we will work with you.
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Yes, we have an Etsy site where we create other crafts such as stickers, 3D prints, Custom T-Shirt Designs and much more. Feel free to check it out.
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Absolutely! Pets are part of the family and we encourage you to include them if possible.
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Yes, we are adding newborn photos to our services. Reach out with any questions.